Terms & Conditions

For reservations Terms & Conditions please click here.

By using the Site, you agree to be bound by these Terms and Conditions and any other guidelines or rules applicable to other services that may be posted from time to time. If you do not agree with any part of the following terms of conditions you must not use the Site.

Privacy Statement

We will not share your personal information for marketing or any other purposes without your consent unless where required by law.

This privacy statement relates to the Big Blue Web Site and Pleasure Beach® Web Site located at www.blackpoolpleasurebeach.com Pleasure Beach® is committed to protecting your privacy and this Privacy Policy sets out what information we collect, how we collect it and what we do with it.

Use of this site

This site may be visited without disclosure of any personal details. Your information provided to Pleasure Beach® about your visit and the nature of your visit may be produced to Pleasure Beach® for the purpose of statistics about the performance and effectiveness of our site, but Pleasure Beach® will not link this information to any personal data about specific individuals collected by any other means.

Your information

Your information refers to the details about you (for example name, address, contact details, preferences, interests etc) that you supply to us or is supplied to us. Your information is collected when you request information from us, apply for a job with us, contact us with regards to any specific enquiry, register with us, enter a competition or buy anything from us on-line.

The amount of information we collect is controlled by you, you are able to visit the site without disclosing any information about yourself, however certain areas of the site may not be accessible if you chose not disclose certain pieces of information.

When asked to complete a booking, purchase on-line, enter a competition or send us requests you may be asked for additional information about yourself to help us analyse the types of visitors to the site and their preferences.

Direct Marketing

You may indicate that you do not wish to receive any further information relating to Big Blue Hotel or Pleasure Beach® and its services and products. If you do wish to receive further information about the Big Blue Hotel or Pleasure Beach® the data you disclose to us will enable us to give you updates through e-media and other forms of marketing. If you are contacted via e-mail you will be given the option to opt out of future communication.


We have implemented security policies, rules and technical measures to ensure that any personal data held under our control is protected from unauthorised use, all employees and data processors are obliged to respect the confidentiality of our visitor’s personal data. If you are not happy with or concerned about our privacy policy you can contact us and request a copy of your personal data held by us.

Buying On-line

Pleasure Beach® will make every effort to ensure complete customer confidentiality with regards to any on-line payments. Credit card details will be secured via encrypted means as it travels over the Internet.

NB – Images shown on website and booking pages are for illustration purposes only, room layouts and sizes are variable.

Cookies are small files of information, which are stored on your computer. Web sites you visit ask your computer to store this information and retrieve it from your computer so that they can keep a track of things like other web sites you visit or how you navigate the site. We use cookies to hold information for users while they are logged in, to allow them to use the shopping basket in the online shop and to personalise their visit by referring to them by name and assisting them in filling in forms on the site. You can disable cookies by changing your browser options.



Our obligations
The Big Blue Hotel and Pleasure Beach® will provide you with up to date information on the functionality of the Site and advice and assistance on any upgrades or changes to its functionality as it deems necessary; an use reasonable endeavours to comply with any statute, regulation or other ordinance as when they come into force.

Your obligations
You represent, warrant and undertake that you will not do anything or cause or permit anything to be done that may infringe, damage or endanger any intellectual property rights of The Big Blue Hotel and Pleasure Beach® or any of our associated companies or any third party or do anything that is otherwise unlawful.


Exclusion of warranty
We try to make sure the information contained on the Site is accurate as possible. However we give no warranty of any kind regarding the Site and/or any materials provided on the site. The Big Blue Hotel and Pleasure Beach® does not warrant the accuracy, completeness, currency, or reliability of any of the content or data found on this Site. The Big Blue Hotel and Pleasure Beach® expressly disclaims all warranties and conditions, including implied warranties and conditions of merchantability, fitness for a particular purpose and non-fringement, and those arising by statute or otherwise in law or from a course of dealing or usage in trade.

In Particular The Big Blue Hotel and Pleasure Beach® endeavors to post up to date and accurate information about its products and services on this site. All information posted on this site is correct at time it is posted and is subject to change

The Big Blue Hotel and Pleasure Beach® assumes no responsibility and shall not be liable for any damage to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site. In no event shall the Big Blue Hotel or Pleasure Beach® be liable for any injury, or loss, claim, damage, or any exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including but not limited to lost profits or lost savings) whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with:

Any use of this Site or content found therein
Any failure or delay (including, but not limited to) the use of or inability to use any component of the Site
The performance or non-performance by The Big Blue Hotel or Pleasure Beach®
The provision of or failure to provide services
Any information, software, products, services an related graphics obtained through the Site The Big Blue Hotel and Pleasure Beach® liability shall not be limited in the case of death or personal injury directly caused by The Big Blue Hotel and Pleasure Beach® negligent act or omission.

Any dealings you have with third parties via the Site are your responsibility. Should a dispute arise between yourself and any third party due to use of the Site we will do our best to assist its resolution but will not be responsible for any loss or damage suffered as a result.

We may provide links to other web sites, resources, advertisements or sponsorships either directly or through contractual partners. The Big Blue Hotel and Pleasure Beach® accepts no responsibility for these links and does not endorse their contents. If you decide to access other web sites, you do so at your own risk whatsoever.

You shall indemnify and keep The Big Blue Hotel and Pleasure Beach® indemnified against all actions, claims, losses costs (including all legal costs actually incurred or otherwise), damages and expenses that are suffered or incurred by The Big Blue Hotel and Pleasure Beach® whether or not reasonable or otherwise foreseeable or avoidable which arise directly or indirectly from any breach or alleged breach by you of any of those Terms and Conditions.

Intellectual Property
All The Big Blue Hotel and Pleasure Beach® terms and conditions apply.

The copyright in the material contained in this Website and any Pleasure Beach® or The Big Blue Hotel trademarks and brands included in that material belongs to Pleasure Beach Ltd, The Big Blue Hotel or its licensors. Any person may copy any part of this material from this website, subject to the following terms and conditions:

The material may be used only for that person’s own personal use for non-commercial purposes; The copies must retain any copyright or other intellectual property notices contained in the original material; and The products, technology or processes described in this Web Site may be subject of other intellectual property rights reserved by Pleasure Beach®, The Big Blue Hotel and by other third parties. No licence is granted in respect of those intellectual property rights. Images, trade marks and brands displayed on this site are protected by copyright, trade mark and intellectual property laws and may not be reproduced or appropriated in any manner without written permission of their respective owners. In these terms and conditions: “PB” means Pleasure Beach Ltd and any other connected organisation that supplies the goods ordered by you and any successor to its business;

“We and Us” means PB either alone or together with you, as the context requires;

“Working day” means PB every day of the year except weekends, and English statutory and public holidays;

“You” means the person ordering the goods subject to these terms and conditions;

Big Blue Hotel

Ocean Boulevard,
Pleasure Beach Blackpool,
Lancashire FY4 1ND

Registered in England under no 1876267
To contact us by telephone, please ring +44 (0)1253 400045
Fax number is +44 (0)1253 400046 and email: reservations@bigbluehotel.com


These terms and conditions shall be deemed severable. In the event that any provision is determined to be enforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

Changes to these Terms

We reserve the right to make changes to these Terms and Conditions at any time. Your use of the Site following such changes constitutes your acceptance of these changes.

Entire Agreement
These Terms and Conditions, together with those incorporated herein constitute the entire agreement between us relating to the subject matter hereof, and supersede any prior understandings or agreements (whether oral or written) regarding the subject matter.

Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of England and Wales.